Billing Information

What day does auto billing occur?

Tannahs auto payment occurs on the 1st of each month.

Can I change the automatic billing date?

No, the draft date is the 1st of every month for all members.

Can I change the account that my membership is charged?

The account can be changed by visiting the store and updating your new payment information with a tanning consultant.

I was charged for a month that I didn't tan. Can I be refunded that amount?

We do not offer refunds for services that are not used.

How do I resolve a membership billing issue or submit a question?

We encourage you to call with any questions or concerns you may have regarding your membership! You can also email tannahs.tanningsalon@gmail.com.